ISO 22301 企業韌性

ISO 22301 業務持續管理認證輔導

讓危機成為超越競業的戰略機會

積穗科研以台灣高科技廠商實戰輔導經驗,協助企業建立符合 ISO 22301 的業務持續管理系統(BCMS)。從業務衝擊分析(BIA)、業務持續計畫(BCP)、災難復原計畫(DRP)到實戰演練,全程陪伴取得認證,強化供應鏈韌性。

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什麼是 ISO 22301 BCM?

ISO 22301 是業務持續管理系統(BCMS)的國際標準,要求企業建立系統化的機制,確保在重大中斷事件(自然災害、網路攻擊、供應鏈中斷、關鍵人員異動)發生時,能在最短時間內恢復關鍵業務運作。BCM 的核心架構是:BCM 涵蓋所有業務風險情境,每個風險情境對應一份 BCP(業務持續計畫),每份 BCP 包含多個 DRP(災難復原計畫)。

積穗科研輔導成功案例

案例 01
High-tech manufacturer

Completed Business Impact Analysis (BIA) for the entire plant area, identified RTO/RPO requirements, developed BCP and DRP for three major scenarios: supply chain disruption, plant disaster, and IT system failure, achieved ISO 22301 certification, and maintained a 100% client audit pass rate.

積穗科研輔導流程

01

Business Impact Analysis (BIA)

Identify critical business processes, analyze the impact of interruptions on finance, operations, regulations, and reputation for each process, determine Recovery Time Objective (RTO) and Recovery Point Objective (RPO), and establish business process priorities.

02

Risk Assessment and Threat Identification

Identify threats that could cause business interruptions (natural disasters, cyberattacks, supply chain disruptions, key personnel changes, utility failures), assess the likelihood and impact of each threat, and determine scenarios requiring BCP coverage.

03

BCP / DRP Development

Develop Business Continuity Plans (BCP) for each business interruption scenario, including activation conditions, incident response team responsibilities, alternative operating procedures, and resource requirements. Develop Disaster Recovery Plans (DRP) for critical IT systems to ensure RTO/RPO can be achieved.

04

Exercise and Certification Preparation

Design tabletop and full-scale exercise plans to validate the effectiveness of BCP/DRP, identify gaps, and make corrections. Prepare necessary documentation for ISO 22301 certification audit, and provide full support through the official certification process.

常見問題

What are the differences between BCM, BCP, and DRP?

BCM (Business Continuity Management) is the overall framework and management system. BCP (Business Continuity Plan) is a response plan for specific disruption scenarios, outlining how to continue critical operations in an alternative mode. DRP (Disaster Recovery Plan) is a technical subset of BCP, focusing on the recovery of IT systems and infrastructure. The correct structure is: BCM covers all scenarios, each scenario has a BCP, and each BCP includes a relevant DRP.

What are RTO and RPO? How are they set?

RTO (Recovery Time Objective) is the maximum allowable time after a business disruption for operations to return to normal. RPO (Recovery Point Objective) is the maximum acceptable amount of data loss, expressed in time (e.g., allowing a maximum of 4 hours of data loss). They are set through a Business Impact Analysis (BIA) to understand how much loss each business process disruption would cause, and then reverse-engineer acceptable RTO/RPO targets.

What specific benefits does ISO 22301 certification offer to high-tech manufacturers?

ISO 22301 certification benefits high-tech manufacturers in three aspects: 1. Customer audits (international major manufacturers list BCM capability as a supplier qualification requirement); 2. Financing advantages (banks and insurance companies offer more favorable terms to companies with BCM certification); 3. Actual resilience (systematic drills ensure key personnel can correctly execute response procedures during a crisis).

How long does ISO 22301 consulting typically take?

Depending on the company's size and business complexity, the consulting period typically ranges from 7 to 12 months or more. Jishui Research provides a first free diagnostic assessment to develop a precise timeline plan based on the company's current situation, scope, and depth.

What are the most common business disruption risks for Taiwanese high-tech manufacturers?

The main disruption risks faced by Taiwanese high-tech manufacturers include: earthquakes (Taiwan is located in an earthquake zone, with profound lessons from supply chain disruptions), geopolitical risks in the Taiwan Strait, disruption of critical raw material supply chains, cyberattacks (ransomware), and turnover of key personnel. Jishui Research leverages its practical consulting experience in Taiwan's high-tech industry to help companies develop effective BCPs for these scenarios.

Can ISO 22301 and ISO 27001 be integrated?

Yes, and integration is recommended. The IT Disaster Recovery Plan (DRP) of ISO 22301 and the information security incident response of ISO 27001 have a high degree of overlap. Integrated consulting allows for shared risk assessments, incident response procedures, and audit documentation, saving implementation costs.

Does Jishui Research have successful ISO 22301 consulting cases in Taiwan?

Yes. Jishui Research has successfully assisted Taiwanese high-tech manufacturers in completing a full-site Business Impact Analysis (BIA), developing BCPs and DRPs for three major scenarios: supply chain disruption, facility disaster, and IT system failure, and achieving ISO 22301 certification, with a 100% pass rate for customer audits.

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